Shipping
All products are shipped using either PRIVATE COURIERS or AUSTRALIA POST depending on the nature of your order and the destination.
Free Shipping on all orders over $50 within Australia.
Free Shipping to all other countries for orders over $100.
*Some countries in South and Central America, Africa, Middle East and Eastern Europe are excluded from this please email contact@gustoherbs.com for more information.
Dispatch Times
Where possible all orders will be processed within 2 working day following placement of the order and will be shipped out that day. (Times may vary around Christmas). Delivery times will vary depending on the destination and size of the parcel sent. If delivery is urgent please request Express Post and we will do all we can to have the order processed immediately, “same day”.
Returns and Refunds
If for any reason you are not completely satisfied with your purchase, please contact us within 7 days from date your goods arrived to arrange a full product refund or product exchange. Our return and refund policy covers the following scenarios : Goods damaged in transit : Goods that are different to those ordered : Goods that are faulty : Goods that you are not completely satisfied with. Upon return of the product to us we will issue a product refund or replacement within 2 working days.